ORDER PROCESSING
Please allow 24 hours for order processing, pending product availability and payment verification. Once an order has been placed, it cannot be modified or cancelled. Please confirm that all order details are correct before completing the checkout process.
EK AUR NIKAMMA does not ship on weekends or major holidays. All orders ship from West Bengal, India.
You will receive an automatic confirmation email once your order has been placed. If you do not see the order confirmation within a few minutes of ordering, please check your spam email folder.
Due to high demand, items may become unavailable even after an order has been placed. In this case, a refund will be issued to the original payment method for the amount initially paid. For refunds issued to the original payment method, please allow 5–10 business days for the refund to appear on your bank statement.
All orders are reviewed by our security team and can be cancelled by EK AUR NIKAMMA at any time.
Once your order has been processed by our fulfilment team, you will receive a shipping confirmation email with tracking information enclosed.
Orders may experience shipping delays during special releases, major holidays, and markdown periods.
PRE-ORDER POLICY
Items that are marked as pre-order are expected to ship upon arrival to our facility. All customers are charged at checkout for pre-order items to the payment method provided.
Once your order has been placed, we are unable to cancel or modify.
Should you have any questions, please contact our team at
contact@ekaurnikamma.com
SHIPPING METHODS
-
For orders within India, EK AUR NIKAMMA offers complimentary 3–5 day standard shipping.
INTERNATIONAL SHIPPING
We currently do not offer international shipping.
Orders can only be shipped within India.
CUSTOMER SERVICE HOURS
Monday – Saturday | 11:30 AM – 7:00 PM IST
contact@ekaurnikamma.com
HOLIDAYS OBSERVED
EK AUR NIKAMMA observes the following holidays:
-
Diwali
-
New Year’s Day
-
Independence Day
-
Christmas Eve
-
Christmas
LOST PACKAGES
Please note that once proof of delivery is attached to a tracking number, EK AUR NIKAMMA is not responsible for lost, damaged, or stolen items.
All risks are assumed by the courier.
If you have any additional questions or require further assistance, please contact:
contact@ekaurnikamma.com
FINAL SALE ITEMS
During any sale/promotion period, all sales are final.
EK AUR NIKAMMA reserves the right to extend, modify, or discontinue markdowns at any time without notice.
No adjustments will be made for your purchases if EK AUR NIKAMMA lowers the price of an item you have already purchased.